The Top 10 Pet Shops in Vancouver

Caring for a pet can be challenging, especially when resources are tight.

With numerous pet shops in Vancouver, finding one that suits your needs and budget can be overwhelming. Your pet deserves the best, so it’s crucial to shop at reliable stores.

We’ve evaluated local establishments to bring you the top pet shops in Vancouver. We based our reviews on the following criteria:

• Product Variety
• Pricing
• Accessibility
• Customer Service

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1. Naturally Urban

Criteria Ratings:

• Product Variety: ★★★★☆ (4/5)
• Pricing: ★★★★★ (5/5)
• Accessibility: ★★★★★ (5/5)
• Customer Service: ★★★★★ (5/5)

Naturally Urban is known for its high-quality products at reasonable prices. They offer a range of raw patties and canned foods for dogs and cats, along with litter and other supplies. Enjoy free treats for new customers with the coupon code ‘WE LUV TREATS.’ They also provide prompt delivery and contribute 2.5% of their sales to charity.

Pros:

• Pick-up and delivery available
• Free local delivery
• Hassle-free money-back guarantee

Cons:

• Closed on weekends
• Same-day delivery only up to 12 AM

Customer Reviews:

• “Delivery service is fabulous; the quality of dog food is excellent, and the staff are helpful.” – Judy C.
• “Easy, convenient, and reliable with a great selection of products.” – Katsu O.

2. Moonlight Natural Pet Store

Criteria Ratings:

• Product Variety: ★★★★☆ (4/5)
• Pricing: ★★★★★ (5/5)
• Accessibility: ★★★★★ (5/5)
• Customer Service: ★★★★★ (5/5)

Moonlight Natural Pet Store emphasizes natural and raw food options. They offer a selection of kibble, vitamins, and supplements, and their knowledgeable staff is always ready to assist. They provide free parking and delivery for orders over $60, and their website is user-friendly.

Pros:

• Large selection of all-natural pet food
• Open daily
• Flat-rate shipping fee

Cons:

• Limited product variety

Customer Reviews:

• “Online ordering is a breeze, and local delivery is quick. The staff is friendly and helpful.” – Merve A.
• “Carries hard-to-find foods and ships quickly at reasonable prices.” – Ameena H.

3. Korna Pet Kitsilano

Criteria Ratings:

• Product Variety: ★★★★★ (5/5)
• Pricing: ★★★★★ (5/5)
• Accessibility: ★★★★☆ (4/5)
• Customer Service: ★★★★☆ (4/5)

Korna Pet Kitsilano offers a wide range of products for various pets, including chinchillas and fish. They provide same-day delivery via DoorDash for urgent needs. Their return policies are straightforward, and they offer a money-back guarantee.

Pros:

• Wide selection of pet food and supplies
• Same-day delivery available
• Free delivery for orders over $50

Cons:

• Some issues with product quality
• Complaints about account tracking for promotions

Customer Reviews:

• “The staff is attentive and knowledgeable, and their raw food selection is great.” – Michelle G.
• “Excellent service and helpful staff. They went above and beyond for my new rescue pup.” – DL H

4. Bones Pet Stores

Criteria Ratings:

• Product Variety: ★★★★☆ (4/5)
• Pricing: ★★★★★ (5/5)
• Accessibility: ★★★★★ (5/5)
• Customer Service: ★★★★★ (5/5)

Bones Pet Store, founded by fellow pet owners, focuses on healthy pet care products. They offer a variety of high-quality raw foods and grooming items. With multiple locations across Canada, they provide same-day and next-day delivery services.

Pros:

• Numerous branches
• Available every day
• Same-day and next-day delivery options

Cons:

• High order requirements for free shipping
• Only ships within Canada

Customer Reviews:

• “Well-organized store with a great selection of products and friendly staff.” – Anna P.
• “Knowledgeable staff and excellent service; the store is clean and well-stocked.” – Kellie Q.

5. Pet Pantry

Criteria Ratings:

• Product Variety: ★★★★★ (5/5)
• Pricing: ★★★★★ (5/5)
• Accessibility: ★★★★★ (5/5)
• Customer Service: ★★★★☆ (4/5)

Pet Pantry stands out for its extensive range of products for cats and dogs. They offer competitive prices and knowledgeable staff. Free local delivery is available for orders over $50, and priority shipping can be added for quicker delivery.

Pros:

• Extensive product range for all pets
• Free local delivery for orders over $50
• Deliveries within 3 business days

Cons:

• Some complaints about customer service
• Restocking fees for certain returns

Customer Reviews:

• “Super helpful staff with great advice. Their delivery service is also very convenient.” – Louise C.
• “Pet Pantry offers excellent products and service; they handle delivery with care.” – Milena Z.

6. Dashing Dawgs Grooming

Criteria Ratings:

• Product Variety: ★★★★★ (5/5)
• Pricing: ★★★★★ (5/5)
• Accessibility: ★★★★★ (5/5)
• Customer Service: ★★★★★ (5/5)

Dashing Dawgs Grooming provides high-quality pet care products and grooming services. Their focus on premium items and educational resources for pet care makes them a top choice. They offer flexible ordering and educational support.

Pros:

• High-quality products
• Educational resources
• Flexible ordering options

Cons:

• Higher prices compared to other stores

Customer Reviews:

• “Exceptional grooming services and product quality; staff are friendly and knowledgeable.” – Ozzie’s Owner
• “Great service and a wide range of grooming options.” – David’s Client

7. Puccissimé Pet Couture

Criteria Ratings:

• Product Variety: ★★★★☆ (4/5)
• Pricing: ★★★★★ (5/5)
• Accessibility: ★★★★★ (5/5)
• Customer Service: ★★★★★ (5/5)

Puccissimé Pet Couture specializes in luxury pet accessories, including handcrafted harnesses and collars. Their products are made with attention to detail, and they donate 5% of profits to charity.

Pros:

• High-quality, handcrafted products
• Donates 5% of profits to charity
• Unique and stylish designs

Cons:

• More expensive than other options

Customer Reviews:

• “Beautiful, high-quality products with excellent customer service.” – Customer
• “Luxurious and well-made pet accessories; worth the investment.” – Satisfied Pet Owner

8. Surrey Meat Packers Ltd

Criteria Ratings:

• Product Variety: ★★★★☆ (4/5)
• Pricing: ★★★★★ (5/5)
• Accessibility: ★★★★★ (5/5)
• Customer Service: ★★★★☆ (4.5/5)

Surrey Meat Packers Ltd offers premium raw dog food under their CRUDO brand. They focus on high-quality, locally sourced ingredients and provide a range of dog food products.

Pros:

• High-quality, locally sourced ingredients
• Extensive product range
• Multiple branches

Cons:

• Higher prices due to premium ingredients

Customer Reviews:

• “Great raw food options with excellent customer service. Worth the price.” – Loyal Customer
• “High-quality products that have improved my dog’s health significantly.” – Satisfied Pet Owner

9. In the Raw Pet Food

Criteria Ratings:

• Product Variety: ★★★☆☆ (3.5/5)
• Pricing: ★★★★★ (5/5)
• Accessibility: ★★★★★ (5/5)
• Customer Service: ★★★★☆ (4.5/5)

In the Raw Pet Food focuses on natural and raw food options, supporting small local brands. They offer expert advice and durable toys, though their premium products can be more expensive.

Pros:

• High-quality products and expert advice
• Supports local brands
• Durable accessories

Cons:

• Higher cost for natural and raw options

Customer Reviews:

• “Great local pet store with a good selection of raw food and knowledgeable staff.” – Jasper’s Owner
• “High-quality products with helpful advice; a bit pricey but worth it.” – Pet Owner

10. Pupper Palace

Criteria Ratings:

• Product Variety: ★★★★★ (5/5)
• Pricing: ★★★★☆ (4/5)
• Accessibility: ★★★★★ (5/5)
• Customer Service: ★★★★★ (5/5)

Pupper Palace offers grooming services and a retail store in one location. Their one-on-one grooming approach ensures personalized care, and their self-wash facilities add convenience.

Pros:

• Comprehensive grooming services
• Fear-free certified groomers
• Convenient booking options

Cons:

• Limited availability due to one-on-one grooming focus

Customer Reviews:

• “Excellent grooming services with high-quality products and great customer service.” – Pupper Parent

This guide highlights the best pet shops in Vancouver to help you find the right place for your furry friends.