Top 5 Debt Recovery Agencies in Vancouver
Struggling to recover your money? We get it—sometimes a simple nudge isn’t enough.
That’s why we’ve researched the top debt recovery agencies in Vancouver, so you can leave the hard work to the professionals and focus on what matters most.
Vancouver’s Top Debt Recovery Agencies
When choosing a debt collection agency, it’s crucial to ensure they are reputable, effective, and compliant with legal regulations. We’ve evaluated the following agencies based on these criteria to help you make an informed decision.
Criteria for Evaluation:
- Range of Services: The variety of debt recovery services offered.
- Reputation:
- Years in Business: Agencies with over five years of experience.
- Credentials: Licenses and certifications that meet industry standards.
- Legal Compliance: Adherence to local and national debt collection laws.
- Customer Service:
- Success Rates: Effectiveness in resolving debt recovery cases.
- Transparency: Clear communication about fees, payment terms, and processes.
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1. ICON Debt Solutions Inc.
| Website: | ICON Debt Solutions Inc. |
| Contact Info: | Phone: +1 604-637-2016 | Email: info@icondebtsolutions.com |
Established in 2005, ICON Debt Solutions Inc. specializes in debt recovery and management services. They are licensed with Consumer Protection BC, ensuring adherence to strict regulations. They charge a 30% flat fee, covering all aspects of debt recovery.
Ratings:
- Range of Services: ★★★★☆ (4/5)
- Reputation: ★★★★★ (5/5)
- Years in Business: ★★★★★ (5/5)
- Credentials: ★★★★★ (5/5)
- Legal Compliance: ★★★★★ (5/5)
- Customer Service: ★★★★☆ (4/5)
- Success Rates: ★★★★☆ (4/5)
- Transparency: ★★★★★ (5/5)
Pros: Licensed by Consumer Protection BC, Worked with reputable companies like Equifax and Transunion
Cons: 75% success rate, Only serves Canadian clients
Customer Reviews:
“Icon debt helped me a lot to cover my pending payments. Their services are great and they are very hardworking.” – Saskinder G.
“ICON’s open communication and superior customer service made me feel confident in hiring them.” – Kathleen P.
2. MetCredit
| Website: | MetCredit |
| Contact Info: | +1 604-684-0558 |
| Address: | 475 W Georgia St #430, Vancouver, BC V6B 4M9, Canada |
Operating since 1973, MetCredit serves small to large businesses across various industries. They use advanced AI algorithms to optimize debt collection and offer a user-friendly online submission tool for overdue accounts.
Ratings:
- Range of Services: ★★★★☆ (4/5)
- Reputation: ★★★★★ (5/5)
- Years in Business: ★★★★★ (5/5)
- Credentials: ★★★★★ (5/5)
- Legal Compliance: ★★★★★ (5/5)
- Customer Service: ★★★★☆ (4/5)
- Success Rates: ★★★★☆ (4/5)
- Transparency: ★★★★★ (5/5)
Pros: Over 45 years in business, In-house legal department, Uses AI for predictive intelligence
Cons: Only caters to businesses
Customer Reviews:
“Their representative understood my financial condition and was very helpful.” – Kartik K.
“Perfect communication method and honest communication.” – Biao C.
3. IRS Collections
| Website: | IRS Collections |
| Address: | 885 West Georgia Street, Suite 1480 HSBC Building, Vancouver, BC V6C 3E8 |
| Contact Info: | Phone: +1 877-282-0197| irs@irscollections.ca |
Founded in 1997, IRS Collections specializes in large commercial debt collections and offers services like skip tracing, process serving, and accounts receivable management. They provide 24/7 online access to account information.
Ratings:
- Range of Services: ★★★★★ (5/5)
- Reputation: ★★★★☆ (4/5)
- Years in Business: ★★★★★ (5/5)
- Credentials: ★★★★☆ (4/5)
- Legal Compliance: ★★★★★ (5/5)
- Customer Service: ★★★★☆ (4/5)
- Success Rates: ★★★★★ (5/5)
- Transparency: ★★★★☆ (4/5)
Pros: Comprehensive range of debt collections, Offers law firm services, In-house skip tracers
Cons: Some complaints about responsiveness
Customer Reviews:
“I hired IRS and had the invoice paid 4 days later.” – Ken M.
“Could not thank the team enough for their efforts.” – Michael A.
4. National Recovery Corp. (NRC)
| Website: | National Recovery Corp. |
| Address: | 150 Water Street Unit #102, Cambridge, ON. N1R 3E2 |
| Contact Info: | +1 877-476-4040 |
NRC, a contingency-based agency, has experience in various sectors, including government debt. They provide regular reports and have an on-site privacy office to ensure secure handling of sensitive information.
Ratings:
- Range of Services: ★★★★★ (5/5)
- Reputation: ★★★★☆ (4/5)
- Years in Business: ★★★★★ (5/5)
- Credentials: ★★★★☆ (4/5)
- Legal Compliance: ★★★★★ (5/5)
- Customer Service: ★★★★☆ (4/5)
- Success Rates: ★★★★★ (5/5)
- Transparency: ★★★★☆ (4/5)
Pros: Focus solely on debt recovery, Contingency-based, Experience with government debt
Cons: No 24/7 customer support
Customer Reviews:
“Murray and Lauralea are amazing and very responsive.” – Danielle A.
“Professionally handled and cordial communication.” – Barbara S.
5. Optimal Collections
| Website: | Optimal Collections |
| Address: | Suite 210 3989 Henning Drive Burnaby, BC V5C 6N5 |
| Contact Info: | +1 604-298-7565| optimal@uniserve.com |
With over 25 years in operation, Optimal Collections serves both Canadian and international clients. They offer a range of services including process serving and heir search services, with transparent fee structures.
Ratings:
- Range of Services: ★★★★★ (5/5)
- Reputation: ★★★★☆ (4/5)
- Years in Business: ★★★★★ (5/5)
- Credentials: ★★★★☆ (4/5)
- Legal Compliance: ★★★★★ (5/5)
- Customer Service: ★★★★☆ (4/5)
- Success Rates: ★★★★☆ (4/5)
- Transparency: ★★★★★ (5/5)
Pros: Serves Canadian and international clients, Offers process serving
Cons: No online client portal
Customer Reviews:
“Exceptional and prompt service.” – Suzanne D.
“Professional and sensitive towards clients.” – Mike C.
